Get an email the moment something happens on your assistant — and a tidy summary once a day. Choose what lands in your inbox.
A couple of hours after each appointment, Dave emails the customer a friendly “how did we do?” with your review link — five-star reviews on autopilot. Anyone unhappy is invited to reply to you instead, so problems land in your inbox, not on Google.
Google Business Profile → Ask for reviews gives you this link. Trustpilot or any other review page works too.
The test is the real email with sample details, sent to your own address — the quickest way to check your link works before a customer ever sees it. Every email invites unhappy customers to reply to you privately, and carries an opt-out.
