Most things turn out to be a two-minute fix, so start with the shortcuts below. If yours isn't there, send us a message. A human reads every one — we aim to reply within one working day.
Every one of these lives in your account. Sign in first and each link drops you straight on the right page.
Your exact one-line snippet, click-by-click steps for every major platform, and a guided assistant that walks you through it.
Open Install → 🧠Add notes, upload documents and policies, re-scan your website, or answer the FAQ pack for your trade.
Open Build your bot → 📅Set what you offer, how long each takes, the questions to ask before booking, and where confirmations should land.
Open Build your bot → 📥Every captured lead, booking and enquiry, plus the full transcript of what Dave actually said.
Open Inbox → 💳Switch plan, check what you've used this month, update your card, download invoices, or cancel in one click.
Open Plan & billing → ⚙️Change your password, upload your logo, or sign out of every device at once.
Open Account settings →One line of code, pasted just before the closing </body> tag. Your Install page carries your exact snippet, click-by-click steps for WordPress, Wix, Squarespace, Shopify, Webflow, GoDaddy, Framer, Next.js and plain HTML, and a guided assistant that already knows your snippet and paces you through it one step at a time. There's also an "email this to my web person" button. Would rather not touch it at all? Say so below and we'll install it for you, free.
Dave only answers from your website and the material you give him, so a wrong answer means the source is wrong or missing rather than that he invented something. Open Build your bot and add a note, upload a document, or add an official policy he has to quote word for word. You can also correct the page on your own site and re-scan it. Either way the change applies to the very next conversation — no retraining, no waiting.
Yes, on Dave Pro and Dave Max — it's the "Personality & style" card in Build your bot. Dave Pro picks a face from the built-in gallery; Dave Max can upload your own picture. On the £24 plan he runs on autopilot as Dave, tuned by us and built from your website.
Yes, from Dave Pro upwards. He checks your real availability, asks the details your business actually needs first (party size for a table, the reason for a dental visit, make and model for a garage job), books the slot, emails the confirmation, and can reschedule or cancel it later in the chat. On the £24 plan he answers questions and captures the enquiry instead, and emails it to you.
Dave never goes dark — that's deliberate. Past your allowance he switches to essentials mode: he keeps greeting visitors and taking their messages, he just stops using AI to compose replies. Allowances are 150, 300 and 600 conversations a month on Dave, Dave Pro and Dave Max, and they reset on the 1st. Need more mid-month? Top-ups are £15 per 100 and are never charged automatically — you approve every one.
Plan & billing → Cancel my plan. No contracts, no minimum term, no exit fees, no phone call to sit through. Dave stays live until the end of the period you've already paid for, then pauses. Nothing you've set up is deleted, so if you come back it's all exactly where you left it.
More than 30, automatically, on every plan — including the £24 one. He replies in whatever language the visitor writes in, then switches back for the next visitor. Nothing to configure.
Not yet — it's next on our roadmap. Today Dave works on your website, where he can see everything he's been taught about your business. When the messaging channels land we'll email every customer; there'll be nothing to rebuild.
Use the "Forgot password" link on the sign-in page — the reset link is single-use and lasts an hour. If you've just signed up and the verification email hasn't arrived, check spam first, then use the resend button on the sign-in page. If it still doesn't show up, message us below: we can verify your address by hand and have you in within minutes.
Your conversations, leads and bookings belong to you. They're encrypted in transit and at rest, GDPR-compliant, and never used to train other companies' bots. Our Privacy Policy sets out exactly what's stored and for how long, and you can ask us to delete all of it at any time.
No ticket queue, no chatbot loop, no "your call is important to us".
